Delivery Information
The Tech Lab offers Free Delivery on eligible orders (please see below). The Tech Lab endeavours to despatch on the next opportunity following receipt of order and payment for all ex-stock items on standard delivery.
UK Deliveries
a) All orders over £50 (excl. VAT) are delivered Free to UK mainland addresses on Standard Delivery 3-5 business days (restrictions apply to some areas).
b) A shipping charge of £5 excl. VAT applies to orders under £50 (excl. VAT) for delivery to UK mainland addresses on Standard Delivery.
c) All orders for delivery to Northern Ireland, Scottish Highlands & Islands, Isle of Wight and the Channel Islands are quoted separately. Please use the Request for Quote option or contact us.
EU Deliveries
a) Most orders to European countries can be estimated in your cart according to the country. Standard EU Delivery time is 3-5 business days
b) Orders over £100 will be delivered Free to Belgium, Denmark, Netherlands, France, Austria, Germany, Czech Republic, Luxembourg, Sweden, Finland, Poland, Slovenia, Slovakia
c) Orders over £150 will be delivered Free to Ireland, Portugal, Spain, Italy, Greece, Romania, Lithuania, Latvia, Hungary, Estonia, Bulgaria
d) VAT free delivery is available against a valid EU registered VAT number. This can be entered and checked automatically during checkout. UK VAT will be applied to all orders without a valid EU VAT number.
Worldwide Deliveries – outside UK & EU
All orders will be quoted separately. Please use the Request for Quote option on the cart page or contact us.
How does it work?
You do not need to open an account with us to place an order, but you will be given the option of registering during checkout. Registering on pepleroptics.com does offer the benefits of being able to track your orders, view order history and retain your details for future orders. We never disclose or sell our customers’ accounts or personal details to third parties.
Shipping charges can be estimated in your cart, except under certain conditions. You must enter your country and postcode, or be logged into your account, to see your options for delivery and the cost for each method. If we cannot confirm shipping charges during checkout (example: shipping to restricted areas or outside the EU) please use the Request for Quote option or contact us.
Which courier do we use?
We use UPS for delivery throughout the UK & Europe except for small orders where we use Royal Mail. A tracking number will be provided for all UPS deliveries.
Does someone have to be in?
All deliveries, except UK Royal Mail, require a signature. If you need to leave special instructions for delivery please use the Comments box during checkout.
Will you send a VAT Invoice?
All orders will receive a VAT Invoice by email after shipment.